ACTIVE CARE
Active Care
Active Care provides aerial and ground transportation assistance and first aid to the Insured when they have been involved in an accident and/or are suffering from an acute illness.
The insurance cover has a two-tier structure and depends on the customer’s choice:
Main cover: the Insured is provided assistance following a traffic accident;
Extended cover: the Insured is provided assistance following any type of accident or acute illness.
The injured shall be transported from the scene of the accident to the nearest specialized healthcare facility. Air transport is provided when there is immediate threat to the life of the insured.
First aid will be administered at the scene of the accident by paramedics where the injured is to be transported by ground crews, or medical teams where the case qualifies for airborne assistance.
The transportation will be organized and coordinated by a 24-hour call center (0800 10 200).
ACTIVE CARE ROAD INSURANCE
The Active Care Road Insurance provides ground and aerial transportation assistance and first aid as a result of a traffic accident involving one person or all of the people in the vehicle regardless of their age. Insurance coverage will be provided for every seat in the vehicle as they appear on its Certificate of Registration
The injured shall be transported from the scene of the accident to the nearest specialized healthcare facility. Air transport is provided when there is immediate threat to the life of the insured.
First aid will be administered at the scene of the accident by paramedics where the injured is to be transported by ground crews, or medical teams where the case qualifies for airborne assistance.
The transportation will be organized and coordinated by a 24-hour call center (0800 10 200).
The Active Care Road Insurance is offered at special price to holders of MTPL and MOTOR HULL policies.
READ SPECIAL CONDITIONS
SCRATCH CARDS ACTIVE CARE
Scratch cards are an alternative way for selling Active Care and represent an insurance certificate.
Scratch cards are offered in 2 options:
- pink scratch card with basic coverage and a price of BGN 6.00 tax included.
- blue scratch card with full coverage and a price of BGN 18.00 tax included.
Coverage:
Basic insurance coverage: accident, as a result of traffic accident and injury of any kind suffered by the insured person away from home.
Full insurance cover: accident of any type, acute illnesses described in the Special Conditions.
Scratch cards are not registered. They have a seven-digit personal serial number. The serial numbers of the pink cards of BGN 6.00 start with the digit 3, and those of BGN 18.00 start with the digit 5. Each card has a scratch box hiding additional unique eight-digit number used for activation by the client.
The insurance coverage is valid only after activating the scratch card! It is recommended to activate the scratch card immediately after purchase. There should be at least 2 hours between activation and the occurrence of an insurance event.
The activation procedure is as follows: the client calls 0800 10 200 and reports his full name, Personal ID number, certificate number and the number of the scratch field.
The card is valid for 12 months from date of activation and shall be kept until expiration of the insurance.
Scratch cards can be purchased from all Lev Ins ofices. You can find Active care scratch cards also in the mountain resorts of Pamporovo, Bansko and Dobrinishte.